Professional Progression… Meet Chris Taylor!

February 4, 2025

In the next edition of our “Professional Progression” series, we are excited to share Chris’ journey so far at professional.

  • How did you get into working for a security company? And what made you want to work at professional?

I’ve been involved in the night-time economy for most of my working life. I started running nightclubs at a young age, where managing security teams was always a key part of my role. Over time, as my passion for the nightlife industry started to fade (along with my hairline), transitioning into security felt like the natural next step.

I had already worked with Professional Security as a client and had built a good relationship with the company. Moving into a security-focused role seemed like the perfect fit. I had spent years working the doors myself while running other businesses during the day, so stepping into the security industry full-time made complete sense.

  • Give an overview of your role at Professional Security. What do you do daily?

The Business Development Manager (BDM) role is a new one for both the company and me, which makes it an exciting challenge. My focus is to seek out new business opportunities and build strong relationships that help grow Professional Security’s reputation, portfolio, and standing within the industry.

My day-to-day tasks vary but generally include:

  • Conducting online research to identify potential new business opportunities
  • Attending networking events and meeting prospective clients
  • Working closely with the operations team to conduct joint site visits
  • Following up on meetings with emails and documentation
  • Preparing and sending proposals to clients
  • Tracking progress using HubSpot and other platforms
  • Taking part in team meetings and strategy sessions

It might not sound thrilling on paper, but every day brings something different, and that’s what makes it so enjoyable.

  • Were you aware of the career opportunities available in the industry when you first started?

Not at all. I don’t think many people enter the security industry by choice—like hospitality, it still carries a stigma of not being seen as a “real job.” No child in school grows up wanting to be a security officer or manager, yet the skills needed to succeed in this industry are hugely underrated.

The security sector challenges people in ways they don’t expect—it’s tough, sometimes dangerous, and often thankless. It takes real determination and drive to be successful. I truly hope that one day, people in the security industry will receive the respect they deserve. Initiatives like the apprenticeship programme, along with new training and qualifications, are helping to change that perception.

  • What’s the most enjoyable aspect of working at Professional Security?

No two days are ever the same. The BDM role pushes me out of my comfort zone, and I’m constantly learning, adapting, and improving the way I approach things. I love a challenge, and this role keeps me on my toes.

But beyond that, it’s the people—especially the Door Supervisors on the ground.

The first time I stepped into the boardroom, I looked at the photos of our DS teams displayed on the walls. It made me realise that every single person in those pictures has likely faced difficult and dangerous situations at some point. Many have saved lives—whether they realise it or not. And yet, they rarely receive recognition for what they do.

They keep people safe every day, often without thanks. How many people in office jobs can say the same? Not many. They are everyday heroes, and I have massive respect for them.

  • What’s the best career advice you’ve ever been given?

I once read something that really stuck with me:

A bottle of water in a shop costs £2. In a train station, it’s £3. On a train, it’s £4. In an airport, £5. On a plane, £7.

Same bottle of water, same product—just a different environment.

So, if you ever feel undervalued or underappreciated, maybe you’re just in the wrong place.

  • What’s one piece of advice you would give to someone currently working on the frontline who wants to progress?

Learn, train, and upskill yourself wherever possible. The more strings you add to your bow, the greater the chance that someone will need you to use them.

  • Tell us one surprising fact about you.

Most people wouldn’t guess, but I’m covered in Japanese-themed tattoos, including a full back piece.

Bonus fact: I’m also good at accents and impressions—if I hear one for a short time, I can usually replicate it pretty well!