LOCAL GOVERNMENT

We understand the demands of the modern government with its need to deliver fully transparent services with a focus on delivering best and social value.

WE HAVE OVER 20 YEARS’ EXPERIENCE OF OPERATING IN THE LOCAL GOVERNMENT SECTOR

Our management team understand the demands of the modern government with its need to deliver fully transparent services with a focus on delivering best and social value. We appreciate the need for total flexibility and ability to move in a fast-paced environment and be able to satisfy the needs of many stakeholders.

We have experience of managing security services across city councils, combined authorities and associated stakeholders spanning two decades.

TECHNOLOGY, TRANSPARENCY & DIGITAL DASHBOARDING

Our technology and digital dashboard offerings provide full transparency of service delivery to enable full stakeholder communications and live reporting of incidents and retrospective analysis of core contract data. Our facilitating of security systems and technological advancements helps us to achieve a balance between labour and technology to keep safety high but costs as low as they can be.Ā 

We are appreciative of the fact every penny needs to be accounted for and we facilitate this through client friendly collaboration platforms. Our VIGIL system logs core patrols for validation of building patrol checks and searches and can use pictorial evidence to support incidents and infrastructure damage reporting.

WE FOCUS ON OUR STAKEHOLDERS

We have experience of managing security services across a variety of local government operations from city councils to local combined authorities and fully understand the role of key stakeholders like the local constabularies, crime reduction partnerships and BID teams. We work well and productively with them and engage in information sharing protocols to improve the return on investment of the services we provide by adding value and reducing cost in a demonstrable and transparent way.

WE HELP YOU DESIGN AND DELIVER THE SERVICE YOU NEED

Our management team have over 20 yearsā€™ experience of operating in the UK local government sector ā€“ for the likes of city councils and associated stakeholders.

We believe we have an enviable operational delivery, management, social value and skills upgrade capacity and pedigree to help you design and deliver the service you want at a cost that represents best value for your money.

 

  • CITY COUNCILS

    Our selection of service offerings demonstrates how we have evolved to meet the needs, or our clients and the level of flexibility needed to succeed in this sector.

    • Control room officers.
    • Patrol and response officers
    • Election support officers
    • Covid hotel support officers
    • Customer service officers
    • Waking watch officers
    • Static security officers
    • Event support officers
  • COMBINED AUTHORITIES

    As the local government arm of the delivery of the regional transport, our teams have managed the delivery of the following services:

    • Facilities support officers.
    • Customer service Officers
    • Static security
    • Mobile security officers
    • Corporate Response Teams
  • SUBSIDIARY SERVICES

    We see our role to facilitate subsidiary services to make the relationship more fruitful, productive and increase the return on investment. It is part of our service to facilitate introductions and enhance skill sets across the relationship. We work with chosen technology and service providers to offer a wider one stop approach to service provision. For example, we have facilitated the below.

  • TECHNOLOGY FACILITATION

    Our teams have facilitated the following services for clients to integrate with core security provision:

    • Security systems installations
    • Fire alarm installation
    • Body Worn Surveillance systems.
    • Hard FM support

    Working with proven and accredited service partners means we can use productive relationships to safely and sustainably to widen the scope of services to valued clients. It also means we manage the relationships proactively and develop our own knowledge of wider issues facing clients and drivers in their sectors.

  • UPSKILLING PROGRAMMES

    We also like to share skills and upgrade communal and regional competence by offering places on Professional Security run training courses to reduce cost and eliminate waste along with facilitating wider training through our trusted network of suppliers including:

    • SIA Door Supervisor
    • SIA CCTV Public Space Surveillance
    • Conflict Management
    • Physical Intervention
    • Community Safety Accreditation Courses
    • Safeguarding
    • Body worn surveillance training ā€“ protocols and deployment.
    • Mental Health First Aid
    • Sharing our online training portal