Ospreys Rugby Club

February 11, 2026

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Client Overview

Ospreys Rugby Club is a professional rugby union team representing West Wales in domestic and international competitions. The club hosts professional league and cup fixtures at The Brewery Field Stadium in Bridgend, attracting large crowds, media attention, and high-profile sporting participants.

As a major sporting organisation, Ospreys Rugby requires security that protects spectators, players, staff, and brand reputation while ensuring regulatory compliance and smooth event delivery.

Services Provided

Professional Security delivers a fully integrated event safety and matchday security solution, including:

Matchday stewarding and spectator safety
Event security and door supervision
Static and patrol security officers
Supervision and operational management
24/7 operational support
Compliance and risk consultancy
Incident prevention and conflict management
Queue management and capacity control
Search operations and prohibited item control
Vulnerable person protection
Multi-agency coordination with police, councils, and emergency services
Workforce training and development
Specialist K9 deployments
Radio communications systems

Key Statistics:

Contract Start Date: October 2025 - September 2030 (Ongoing Partnership)

Annual Contract Value: £85,000

Average Deployment: 60 Officers per event 300–400 hours per deployment

Challenges

Delivering security for a professional rugby club presents a complex risk environment. The Brewery Field hosts high-attendance sporting fixtures involving:

Large and diverse crowd profiles
Alcohol consumption increasing behavioural risk
High-profile players and guests requiring safeguarding
Significant media scrutiny and public visibility
Traffic and community impact around matchdays
Political uncertainty within Welsh Rugby, increasing protest risk

Additionally, security delivery operates under close oversight from the Safety Advisory Group (SAG), local authorities, and policing partners

security guards at an event managing ques

Our Solution

Professional Security developed a tailored, intelligence-led event safety strategy designed specifically for Ospreys Rugby Club and the Brewery Field environment.

Intelligence-Led Deployment

Due to protest activity and heightened media scrutiny, we transitioned from a standard event security model to a proactive intelligence-based operational framework. This enabled teams to anticipate risks, allocate resources effectively, and respond rapidly to emerging threats.

End-to-End Event Planning

Rather than inheriting existing systems, Professional Security designed and implemented the club’s entire event safety structure, including:

Authoring all Event Management Plans (EMPs)
Creating command and control frameworks
Designing staffing deployment models
Implementing communication and incident management protocols

Multi-Agency Coordination

Our teams conduct regular pre-match planning meetings with police, council representatives, and SAG partners to ensure:

Full regulatory compliance
Coordinated emergency response capability
Effective traffic and community impact management

Professional Public Engagement

Security personnel are trained to prioritise calm, professional interaction, ensuring:

Effective conflict de-escalation
Positive fan experience
Strong visible reassurance for spectators and staff

Impact & Results

Since commencing the contract, Professional Security has delivered measurable improvements across matchday safety and operational performance.

Operational Improvements

Full security infrastructure designed and implemented from scratch
Clear command structure improving communication and response times
Consistently safe and compliant event delivery
Minimal disruption during high-risk fixtures and protest activity

Client & Community Impact

Strengthened regulatory confidence from SAG and local authorities
Enhanced protection of the club’s reputation during politically sensitive periods
Improved matchday organisation and spectator experience
Increased trust and confidence from club leadership

Enhanced communication with EFL and club stakeholders
Greater confidence among supporters, staff, and club leadership

Why Ospreys Rugby Continues to Partner with Professional Security

Professional Security provides more than staffing support — we deliver strategic event safety leadership.

The club continues to work with us because we:

Built and manage the entire security framework
Understand the stadium, risks, and operational environment in detail
Demonstrate consistent performance in high-pressure and high-visibility situations
Provide strategic oversight, regulatory compliance, and reputational protection
Maintain strong multi-agency relationships supporting safe event delivery

Operating within a politically sensitive environment involving protest activity and media attention requires experience, resilience, and professionalism — qualities our teams consistently demonstrate.

Technology & Innovation

To support safe and efficient operations, Professional Security deploys:

Radio communication systems enabling coordinated real-time response
Structured reporting and incident management protocols
Integrated operational command structures

Delivering Safe Sporting Experiences

Professional Security is proud to support Ospreys Rugby Club in delivering safe, enjoyable, and professionally managed sporting events. Our partnership ensures that players, supporters, and staff can focus on the game while we manage safety, compliance, and risk.

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