April 7, 2025
In the next edition of our “Professional Progression” series, we are excited to share Roberts journey so far at professional.
Getting into security felt like a natural step for me. My dad used to run doors back in the day, and from a young age, I always knew I wanted to follow in his footsteps.
Over the years, I’d been in contact with Ben and Mark at Professional quite a few times about making the move. This year felt like the right time in my life to take that next step – and when the opportunity came up, it was too good to pass up.
The role at Professional offered the perfect chance for progression, and I knew I had to go for it.
I’ve recently joined as a Business Development Manager (BDM) for Scotland. My main focus is to help grow the business by building relationships with new clients and spreading the word about the Professional Group and the services we offer.
Every day is different, but the goal is always the same – to showcase what we’re about and open new doors (no pun intended!).
I did have an idea that a career path existed in security, but it can be difficult to climb that ladder. I’ve worked my way up through pretty much every role – starting out as a Door Supervisor, then becoming an Internal Supervisor, Head Door Supervisor, Area Supervisor, and Area Manager.
Taking on the BDM role is a real step forward in terms of operational progression, and it just shows how many opportunities there really are if you’re willing to put in the work.
Without a doubt, it’s the client relationships. I really enjoy getting out there, meeting clients, and building professional connections.
That was one of the biggest reasons I was drawn to the BDM role – the chance to meet new people, learn from them, and form lasting partnerships.
I’m genuinely excited to create those new connections under the Professional name.
The best advice I’ve been given is: “trust your gut.” There are so many companies out there in the industry, and although it took a while for me to make the move to Professional, I trusted my instincts – and I truly believe in the core values the company stands for.
Firstly, try to work in different venues and areas. You’ll pick up so much experience – more than you’d expect. Each venue has its own atmosphere, its own crowd, and that really shapes how you handle different situations.
Secondly, don’t rush progression. Work hard, be flexible, take opportunities in different departments, and always look for chances to expand your knowledge. If you do that, the right opportunities will come at the right time.
I’m 29 years old… and I’ve still never been to a gig! I know, shocking – but there’s still time to change that.