
Professional Progression Jordan Efobis at Professional Security
In the latest edition of our Professional Progression Jordan Efobis feature, we’re proud to share Jordan’s journey at Professional Security and his progression within the business. From hospitality to a senior operational role, Jordan’s experience highlights how transferable skills, strong relationships, and ambition can support long-term career growth in the security industry.
This story forms part of our wider Professional Progression series, where we celebrate the people who drive our business forward. (Internal link: Professional Progression series page)
Professional Progression Jordan Efobis: From Hospitality to Security
Before joining Professional Security, Jordan worked in hospitality across the Chester area. While he enjoyed the fast-paced environment, he was keen to explore a new career path that still aligned with his skills and experience.
The opportunity came through Lenny Cunningham, one of our Heads of Operations, who introduced Jordan to the role. Moving into security felt like a natural transition, as the industry works closely alongside hospitality. Importantly, it allowed Jordan to continue working with people while developing his operational experience within a new sector.
Professional Progression Jordan Efobis at Professional Security: His Role
As Operations Manager for the North West of England, Jordan oversees the region alongside three highly successful Area Managers. Although the role is varied, his responsibilities focus on three key areas:
Client Satisfaction
Building and maintaining strong client relationships is essential. Jordan ensures service delivery consistently meets and exceeds expectations through clear communication, operational excellence, and a commitment to standing out from competitors.
Door Supervisor Recruitment
Frontline teams are the face of Professional Security. As a result, Jordan plays an active role in recruiting, developing, and supporting door supervisors to ensure high standards are maintained across all sites.
Business Growth & Development
Growing the business across the North West is a key focus. Jordan works to secure new opportunities through networking, referrals, and by showcasing the strength of existing teams to potential clients.
Learn more about our operational structure and leadership team here. (Internal link: Leadership / Meet the Team page)
Career Development and Progression Opportunities
One of the standout aspects of Jordan’s journey is the clear progression pathway available at Professional Security. From the outset, the company offered development opportunities supported by structured processes and training programmes.
As part of the Professional Progression Jordan Efobis story, this reflects how team members are encouraged to upskill, take on leadership responsibilities, and build long-term careers within the business. (Internal link: Careers at Professional Security page)
What Jordan Enjoys Most About Working at Professional Security
One of the most enjoyable parts of Jordan’s role is the variety. One week might involve supporting teams in Blackpool and Liverpool, while the next could be spent working with clients in Manchester or Stoke.
This variety allows Jordan to meet people from different backgrounds, explore new locations, and work across diverse environments. As a result, no two weeks are ever the same.
Best Career Advice Jordan Has Received
The best career advice Jordan has received is to always build strong relationships.
Regardless of the industry, strong connections can open doors, provide support, and help navigate challenges. Building trust with colleagues, clients, and mentors has played a key role in Jordan’s Professional Progression at Professional Security.
Advice for Frontline Staff Looking to Progress
Frontline roles provide a strong foundation for a career in security. They help develop confidence, communication skills, and problem-solving abilities.
Jordan’s advice includes:
Embrace the role – every shift is a learning opportunity
Communicate effectively – strong communication supports teamwork and client satisfaction
Show initiative – a proactive mindset creates progression opportunities
Those looking to progress should also seek guidance, engage in training, and put themselves forward for new challenges.
A Surprising Fact About Jordan Efobis
Outside of work, Jordan is a blue belt in Brazilian jiu-jitsu.
Training in martial arts has helped him develop discipline, resilience, and strategic thinking. These skills have supported his professional growth and continue to influence his leadership approach within the Professional Progression Jordan Efobis journey.